Delivery Policy

Last Updated: March, 2023

Welcome to Maudo Electrical And Agro Allied Ltd This Delivery Policy outlines the terms and conditions regarding the delivery of services on our platform.

1. Service Delivery:

1.1. Freelancers on our platform are responsible for delivering services by the terms agreed upon with the client.

1.2. The agreed-upon terms should include project specifications, timelines, and any other relevant details.

2. Communication:

2.1. Freelancers and clients are encouraged to maintain clear communication throughout the project to ensure a smooth delivery process.

2.2. Any changes to the project scope, requirements, or timelines should be communicated and agreed upon by both parties.

3. Timelines:

3.1. Freelancers are expected to adhere to the timelines specified in the project agreement.

3.2. If a freelancer anticipates a delay in the delivery of services, they should communicate this to the client as early as possible and agree on a revised timeline.

4. Completion and Approval:

4.1. Once the services are completed, freelancers must submit the deliverables to the client for review and approval.

4.2. Clients are encouraged to review the deliverables promptly and provide feedback within the agreed-upon timeframe.

5. Disputes and Revisions:

5.1. In the event of disputes or disagreements regarding the delivered services, our platform will act as a mediator to facilitate communication between the freelancer and the client.

5.2. Revisions to the delivered services may be agreed upon between the freelancer and the client. The terms for revisions should be outlined in the project agreement.

6. Client Responsibility:

6.1. Clients are responsible for providing necessary information, feedback, and approvals promptly to facilitate the delivery process.

6.2. Failure to provide timely feedback or approvals may impact the delivery timeline.

7. Changes to the Policy:

7.1. We reserve the right to update this Delivery Policy. Users will be notified of any changes, and continued use of the platform constitutes acceptance of the updated policy.

8. Product or Service Support:
If you require assistance or have questions regarding your purchase, our customer support team is here to help. You can reach us through email at contact@maudoelectrical.live, and we aim to respond within 12 hours during our business hours.

9. Refunds and Returns:
Our refund and return policy is outlined in a separate policy document. Please review our Refund and Return Policy for details on eligibility and the process for requesting a refund.

10. Security and Privacy:
Rest assured that your personal and payment information is secure. We take data privacy seriously and follow industry best practices. For more information, please refer to our Privacy Policy.

11. Updates and Maintenance:
For software and services, we may provide updates or maintenance. Details about these will be communicated to you as they become available.

12. Licensing and Usage Rights:
The product description or service agreement will clearly state any licensing terms or usage rights for our products or services.

13. Intellectual Property and Copyright:
We retain all rights to our intellectual property and copyrighted material. Usage is subject to the terms outlined in our Terms of Use.

14. Termination of Services:
In rare cases, we may need to terminate services. We will communicate any such circumstances to affected customers and outline the steps to be taken.

15. Feedback and Complaints:
We value your feedback and encourage you to share your thoughts with us. If you have concerns or complaints, please contact us using the information provided on the “Contact Us” page.

16. Changes to the Delivery Policy:
We reserve the right to update this delivery policy as needed. Any changes will be posted on our website, and the date of the latest revision will be updated above.

17. Contact Information:
If you have any questions or require assistance, please don’t hesitate to contact us:

  • Email: contact@maudoelectrical.live
  • Phone: + 234 (800) 431-5561

18. Legal Compliance:
Our delivery policy complies with all relevant laws and regulations, including consumer protection and data privacy laws.
Thank you for choosing Maudo Electrical And Agro Allied Ltd, We are committed to providing exceptional virtual products and services.